managed it services

overview

What is managed IT services?

Reliable IT systems are essential for your business operations. Our managed IT services handle the management and maintenance of your IT systems, allowing you to focus on your core business activities.

Partnering with a managed service provider (MSP) alleviates IT-related burdens. We handle the planning, implementation, and support of all your IT and technology needs.

Opt for our managed IT services with a transparent monthly contract covering all your requirements.

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Years experience
End user satisfaction

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End user satisfaction
Global partners

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Global partners
Emergency helpdesk

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Emergency helpdesk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Our IT services include

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    24/7 Remote Monitoring

    All computers in your estate need to be secure and maintained, ensuring a longer lifespan and proactive approach to security within your business.

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    Office 365 Support & Integration

    Streamline workflow, increase productivity and collaborate more effectively with Office 365 Services

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    Infrastructure

    Your business only performs as well as your IT infrastructure. It empowers your users and runs the applications that run the business. We ensure it runs smoothly.

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    Network

    Your network will only run as well as the slowest component, we manage your network to get you connected as securely as possible.

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    On-call helpdesk

    Sometimes things don’t work the way they should, our helpdesk is always on call to remotely help your users stay productive.

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    Managed services plus

    Pro IT offer bespoke software development services to help streamline your operations.

Benefits

Our services provide a unique range of benefits

  • Transparent IT Costs

    With transparent pricing, you always know what you are paying for. No hidden costs & no sneaky billing tactics. We want you to be happy with your costs at all times.

  • Trusted IT advisor

    Through regular account management meetings, we can make sure that you are happy with your service and how we can be better for you.

  • Economy of scale

    As your business grows, your IT support structure needs to grow too. With us, as you grow, we grow with you & vice versa. Our success is your success.

  • Increased productivity

    By allowing us to keep a close eye on your IT systems, we proactively make sure they are up-to-date, secured and doing the best they can, helping prevent any unplanned downtime.

  • Staying compliant

    Whether you’re collecting customer data or not, your business needs to stay compliant. We can help you obtain Cyber Essentials and ISO certifications, giving your customers that extra peace of mind that you doing everything you can to stay protected.

Stop wasting time and money on technology. Let’s get started

Pro IT have always accomodated us whether we've grown or downscaled during the pandemic, they feel like a partner and not a supplier.
Rachel Walker
Pricing and Plan

1 monthly fee for your IT needs. No hidden costs.

Professional

Designed to keep your estate secured and give your team the helping hand they need
£20 /month
per user
  • All Professional services include:
  • 24/7 x 365 remote endpoint management
  • Unlimited remote support
  • On-site support
  • Endpoint protection software
  • Reporting

Professional Plus

A fully comprehensive plan to support with emergencies and servers.
£25 /month
per user
  • All Professional Plus services include:
  • Everything in Professional
  • Secure cloud backup
  • Free on-site support
  • Out-of-hours emergency helpdesk
  • Server support
  • Reporting